Privacy Policy

Depending on how you use LBPay, we may collect the following categories of information:

1.1 Account Information

When you create an LBPay account, we may collect:

• Full name
• Email address
• Telephone number
• Username
• Password credentials or authentication information
• Business information
• Account preferences
• Profile information

1.2 Transaction Information

When you use LBPay to send, receive, collect, or process payments, we may collect information relating to:

• Transaction amounts
• Transaction dates and times
• Transaction references
• Payment status
• Sender and recipient information
• Merchant information
• Payment method
• Currency
• Transaction history
• Payment-related metadata

LBPay does not needlessly collect or retain complete payment-card information when such information is processed directly by an authorized third-party payment processor.

1.3 Verification and Compliance Information

Where required for security, fraud prevention, regulatory compliance, or merchant onboarding, we may collect information such as:

• Identity information
• Business registration information
• Tax information
• Proof of address
• Verification documents
• Beneficial ownership information
• Other information reasonably required for KYC, AML, fraud prevention, or compliance purposes

1.4 Technical Information

When you access our Services, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Device identifiers
• Login information
• Approximate location derived from technical information
• Pages and features accessed
• Referring URLs
• Error logs
• Security and authentication logs

1.5 Cookies and Similar Technologies

LBPay may use cookies and similar technologies to:

• Keep you signed in
• Maintain security
• Remember preferences
• Understand how users interact with our Services
• Improve performance and reliability
• Detect suspicious or fraudulent activity

You may be able to control cookies through your browser settings.

We may use information collected through LBPay to:

• Create and manage accounts
• Provide payment and financial technology services
• Process and record transactions
• Provide customer support
• Verify identities and businesses
• Prevent fraud and unauthorized transactions
• Detect suspicious activity
• Maintain platform security
• Improve our Services
• Communicate with users about their accounts and transactions
• Send important service notifications
• Comply with applicable laws and regulatory requirements
• Enforce our Terms of Service
• Resolve disputes
• Protect the rights, property, and safety of LBPay, our users, and third parties

We will not use personal information for purposes materially incompatible with those described in this Privacy Policy without appropriate notice or legal basis.

We may share information with trusted third parties when necessary to operate LBPay.

These may include:

Payment and Financial Partners

Information may be shared with payment processors, banks, mobile money operators, card networks, financial institutions, and other payment partners when necessary to process or complete transactions.

Technology Providers

We may use third-party providers for:

• Cloud hosting
• Database infrastructure
• Authentication
• Email delivery
• SMS delivery
• Analytics
• Fraud detection
• Security monitoring
• Customer support
• Payment processing

These providers may process information on our behalf and are expected to maintain appropriate security and confidentiality.

Legal and Regulatory Authorities

We may disclose information when required by applicable law, court order, regulatory requirement, or lawful governmental request.

We may also disclose information where reasonably necessary to investigate fraud, financial crime, security incidents, or violations of our Terms.

LBPay uses reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

Security measures may include:

• Encryption in transit
• Secure authentication
• Access controls
• Role-based permissions
• Security logging
• Monitoring for suspicious activity
• Secure infrastructure
• Regular software and security updates
• Backup and recovery procedures

However, no internet-based service can guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should immediately notify LBPay if you believe your account has been compromised.

We retain personal and transaction information for as long as reasonably necessary to:

• Provide our Services
• Maintain business and transaction records
• Prevent fraud
• Resolve disputes
• Meet legal and regulatory obligations
• Enforce agreements
• Protect our legitimate interests

Retention periods may vary depending on the type of information and applicable legal requirements.

LBPay may use service providers located in countries other than the country where you live.

Where personal information is transferred internationally, LBPay will take reasonable steps to ensure that the information receives appropriate protection consistent with applicable law.

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Request restriction of certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request a copy of certain information

Some requests may be subject to legal, security, fraud-prevention, or financial-record retention requirements.

To exercise an applicable privacy right, contact us using the contact information provided below.

LBPay is not intended for individuals who are below the minimum age required to legally use our Services.

We do not knowingly collect personal information from children where prohibited by applicable law.

LBPay may contain integrations, links, APIs, or services provided by third parties.

Third-party services operate under their own privacy policies and terms. LBPay is not responsible for the privacy practices of third-party services that it does not control.

We may update this Privacy Policy from time to time to reflect changes to our Services, technology, legal requirements, or business practices.

When we make material changes, we may provide additional notice where appropriate.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised.

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact LBPay through the official contact channels provided on our website.

LBPay
A product of Looping Binary

Email: loopingbinary@gmail.com
Website: https://lbpay.loopingbinary.com